Customer Service

The quality of our merchandise is reflected in the quality of our Customer Service specialists. You can reach us from 9: 00 AM–5:00 PM (Mon to Fri). We would love to hear from you. Please feel free to get in touch with us by using the address, phone numbers, and email contacts we've provided below.

Quick Reference

Product Orders & Inquiries:

Phone: 01582 422793


Questions about warranty service:


Phone: 01582 422793

Order Status:

Online Order Status (please have your confirmation number available)

Corporate Headquarters:

A.T. Cross Company
Cross House
Unit 14, Windmill Trading Estate
Thistle Road
Luton, Bedfordshire

Visit the Contact Us page for additional contact information