Customer Service
Last Updated: 30th November 2020
CUSTOMER SERVICE STATUS Our customer services team is working at reduced capacity and it may take us up to 7 working days to respond to your message. If you need to speak to us urgently please contact us on 01582 422793 or email us at crossuk@cross.com
WAREHOUSE STATUS Our warehouse team are working as quickly as possible to despatch orders whilst maintaining safety measures to protect our staff. Orders may be delayed by up to 3-5 working days.
Quick Reference
Product Orders & Inquiries:
Phone: 01582 422793, Monday to Thursday 9am to 5pm and Friday 9am to 3.45pm
Email: crossuk@cross.com
Questions about warranty service:
Email: crossuk@cross.com
Phone: 01582 422793, Monday to Thursday 9am to 5pm and Friday 9am to 3.45pm
Order Status:
Online Order Status (please have your confirmation number available)
Corporate Headquarters:
A.T. Cross Company
Cross House
Unit 14, Windmill Trading Estate
Thistle Road
Luton, Bedfordshire
LU1 3XJ, UK
Visit the Contact Us page for additional contact information