Shipping and Delivery

Last Updated: 21st December 2020

COURIER STATUS Our couriers are operating, but because of a general surge in online orders across the Europe, some customers will experience delays to their orders. The courier network is under strain with undelivered items backing up (because many business premises are currently closed). This may cause a further delay to your order of 1-2 days.

Shipping Costs

Order Value / Refills

Standard (10 - 14 Working Days)

Pens and Accessories

0,00 € - 50 €
4,99 €

Pens and Accessories

50+ €
FREE

Refill and Pen Parts-Only Orders

1 - 4 Refills
1,99 €

Refill and Pen Parts-Only Orders

5 - 12 Refills
3,00 €

Refill and Pen Parts-Only Orders

13+ Refills
9,99 €

Shipping and Handling Information

  • We will now ship standard and non-engraved orders within 7 -10 business days. Engraved orders will ship within 10 -12 business days. We will process your order as quickly as we can.
  • We do not offer expedited Saturday delivery.
  • For information about purchasing A. T. Cross products outside the UK, please visit the International Orders section of our site.

Receipt

  • A packing slip is included with your order and your purchase will be posted on your credit card statement. We also suggest that you print or capture your confirmation page as a receipt.