Product Warranty Order Details pdf


AT Cross Ltd
Cross House
Unit 14 Windmill Trading Estate
Thistle Road, Luton

Cut along dotted line

Online Repair Request

Confirmation Number: R0108681


Shipping Information


Email Address:

Phone Number:

Number of Units:

Are Items Sentimental:

Product Age (Years):

Repair Description:

Repair Total:


  • Print 2 copies of this form, one to include with the repair items and one for your records.
  • Cut the form along the dotted line.
  • Place your repair item in a padded envelope with the bottom portion of this form.
  • Attach the top portion of this form to the outside of the padded envelope.
  • Ship and insure the padded envelope to the address on the top portion of this form.

[NOTE: Customers are advised to obtain insurance against loss or damage when shipping products to Cross. Without proof of shipment, Cross cannot replace product it does not receive.]

Repair/warranty orders submitted to Cross without a Repair Authorization Form will be subject to processing delays.