Customer Service

The quality of our merchandise is reflected in the quality of our Customer Service specialists. You can reach us from 9: 00 AM–5:00 PM (Mon to Fri). We would love to hear from you. Please feel free to get in touch with us by using the address, phone numbers, and email contacts we've provided below.
Quick Reference
Product Orders & Inquiries:
Phone: 01582 422793
Email: crossuk@cross.com
Product Repairs:
Writing Instruments & Accessories
Timepieces
Warranty Information
Order Status:
Online Order Status (please have your confirmation number available)
Questions about repairs:
Email: crossuk@cross.com
Phone: 01582 422793
Corporate Headquarters:
A.T. Cross Company
Cross House
Unit 14, Windmill Trading Estate
Thistle Road
Luton, Bedfordshire
LU1 3XJ, UK
Visit the Contact Us page for additional contact information