Shipping and Delivery

Last Updated: 21st December 2020

COURIER STATUS Our couriers are operating, but because of a general surge in online orders across the Europe, some customers will experience delays to their orders. The courier network is under strain with undelivered items backing up (because many business premises are currently closed). This may cause a further delay to your order of 1-2 days.

Shipping Costs

Order Value / Refills

Standard (10 - 14 Working Days)

Pens and Accessories

0,00 € - 50 €
4,99 €

Pens and Accessories

50+ €
FREE

Refill and Pen Parts-Only Orders

1 - 4 Refills
1,99 €

Refill and Pen Parts-Only Orders

5 - 12 Refills
3,00 €

Refill and Pen Parts-Only Orders

13+ Refills
9,99 €

Shipping and Handling Information

  • We ship standard (non-engraved or non-gift wrapped) in-stock orders received Monday thru Friday before 2:00 P.M. [CET] within three business day; Engraved or giftwrapped in-stock orders generally ship in 5 business days. Please allow up to 5 additional days for standard shipping.
  • We do not offer expedited shipping for engraved orders.
  • We do not offer expedited Saturday delivery.
  • For information about purchasing A. T. Cross products outside the UK, please visit the International Orders section of our site.

Receipt

  • A packing slip is included with your order and your purchase will be posted on your credit card statement. We also suggest that you print or capture your confirmation page as a receipt.