Product Warranty Order Details pdf



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To: A. T. Cross Company
Attn: Service Department
299 Promenade Street
Providence, RI 02908

Cut along dotted line

Cross
Online Repair Request

Confirmation Number: R0108681

Date

Shipping Information



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Email Address:

Phone Number:

Number of Units:

Are Items Sentimental:

Product Age (Years):

Repair Description :

Repair Total:

Instructions

  • Print 2 copies of this form, one to include with the repair items and one for your records.
  • Cut the form along the dotted line.
  • Place your repair item in a padded envelope with the bottom portion of this form.
  • Attach the top portion of this form to the outside of the padded envelope.
  • Ship and insure the padded envelope to the address on the top portion of this form.

[NOTE: Customers are advised to obtain insurance against loss or damage when shipping products to Cross. Without proof of shipment, Cross cannot replace product it does not receive.]

Warning
Repair/warranty orders submitted to Cross without a Repair Authorization Form will be subject to processing delays.