Shipping and Delivery

Last Updated: 3rd April 2020

COURIER STATUS Our couriers are operating, but because of a general surge in online orders across the Europe, some customers will experience delays to their orders. The courier network is under strain with undelivered items backing up (because many business premises are currently closed). This may cause a further delay to your order of 1-2 days.

Shipping Costs

Order Value / Refills

Standard (10 - 14 Working Days)

Pens and Accessories

£0.00 - £49.99

Pens and Accessories


Refill and Pen Parts-Only Orders

1 - 4 Refills

Refill and Pen Parts-Only Orders

5 - 12 Refills

Refill and Pen Parts-Only Orders

13+ Refills

Shipping and Handling Information

  • We will now ship standard and non-engraved orders within 10-14 business days. We are currently unable to process any engraved orders.
  • We do not offer expedited Saturday delivery.
  • For information about purchasing A. T. Cross products outside the UK, please visit the International Orders section of our site.


  • A packing slip is included with your order and your purchase will be posted on your credit card statement. We also suggest that you print or capture your confirmation page as a receipt.