• If you have questions regarding an order that you have already placed on Cross.com, please call Customer Service at (800) 282-7677 from 8:00 AM – 5:00 PM Eastern



• For other Cross.com order information, please refer to the helpful links on our Customer Service page



• If you have other questions for A. T. Cross, please contact a Consumer Relations representative by calling (800) 282-7677 from 8:00 AM – 5:00 PM Eastern

A.T. Cross Company
One Albion Road
Lincoln, Rhode Island 02865 U.S.A.
Phone - (401) 333-1200
Fax - (401) 334-2861

Consumer Relations (USA inquires only) see below for contacts outside of the USA
Phone - (800) 282-7677
Fax - (401) 334-4351
consumerre@cross.com

Customer Service for Retail Accounts (Order Information)
Phone - (800) 722-1719
Fax - (800) 722-1729
ecommerceord@cross.com

Special Markets
(Customer Service for A.S.C / A.S.I. Accounts)
Phone - (800) 722-1721
specialmarkets@cross.com

Note: Current employment opportunites at A. T. Cross are posted in the Careers section of this site.

Investor Relations
investorrelations@cross.com

Note: Investor information can be found in the Investor Relations section of this site.

International Requests

Asia
Japan - Ken Yamashita - kyamashita@crossap.co.jp
Taiwan- Rudy Lee - rlee@crossap.com
Hong Kong & China - Bergman Chan - bchan@crossap.com
Singapore - Priscilla Goh - pgoh@crossap.com
Indian Subcontinent - crossindia@cross.com
All other Asian inquires - Bergman Chan - bchan@crossap.com

EMEA - (Europe - Middle East and Africa)
UK - Steve Markwell - crossuk@cross.com
France - Stephanie Avallet - crossfrance@cross.com
Germany - Michael Otto - crossgermany@cross.com
Spain - Francesca Martinez-Gonzalez - crossspain@cross.com
Italy - Monica Brandt - crossitaly@cross.com
Portugal - Monica Brandt - crossportugal@cross.com
Holland / Belgium / Luxembourg - Diane Eeraerts - sales@crossbenelux.com
Ireland - Owen Keating - crossireland@cross.com
Europe Distributors - crosseuropedistributors@cross.com
Middle East - crossmiddleeast@cross.com
Africa - crossafrica@cross.com

Latin America
Travel Retail Americas - David Ferreira - dferreira@cross.com
Puerto Rico and Dominican Republic - David Ferreira - dferreira@cross.com
Other Caribbean - David Ferreira - dferreira@cross.com
Trinidad - Purna Mahase - stationery@mail.tt
Brazil - alberto.vecchi@victorinox.com.br
Argentina - amoreira@wonderlandco.com
Guatemala, Honduras, El Savador, Nicaragua - a.tovar@motta-int.com or o.tunon@motta-int.com
Colombia - a.tovar@motta-int.com
Panama - rmotta@agmotta.com
Mexico - jquiroza@herdez.com.mx
Venezuela - amseijo@encoral.com
Bolivia - pmotta@cross.com
Ecuador - dguarderas@eljuri.com or rdoumet@eljuri.com
Peru - mruizf@mpc.com.pe
Uruguay - aced@adinet.com.uy
Chile - vmuller@ghiatoscano.cl
Paraguay - llovato@monalisa.com.py

Canada
Kerri Clark kclark@cross.com - Special Market Division
Patrick Clarke patrickc@morton-clarke.com - Retail Division