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HomeCustomer ServiceGift CertificatesGift Certificate Terms & Conditions
Gift Certificate Terms & Conditions

Gift Certificate Redemption

Cross.com gift certificates can be redeemed only on Cross.com.
Only one Cross.com gift certificate may be used per online order. An online gift certficate cannot be combined on any online order with other gift certificates.
A Cross.com gift certificate cannot be used to purchase another Cross.com gift certificate.
A purchase amount that exceeds the available balance on a Cross.com gift certificate will require the use of a credit card for the balance due.
To check the available balance on a Cross.com gift certificate, simply enter the gift certificate number and PIN on our account balance lookup page or call customer service at 1-800-ATCROSS (1-800-282-7677).

Gift Certificate Expiration

Cross.com gift certificates never expire, and are not subject to dormancy fees or other surcharges.
Unless used to complete a purchase on Cross.com, a Cross.com gift certificate retains its full value without limitation.
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