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cross Careers

As an employee of A.T. Cross Company, you can be proud to be a member of the world's oldest and one of the leading manufacturers of fine writing instruments. Throughout CROSS' long history, our goals have been to produce writing instruments of the finest quality and craftsmanship and to provide a rewarding experience for our employees. These goals transcend through all of the products that we offer today. We have achieved an outstanding record of success and growth largely because of the skill and dedication of our employees.

Benefits of Working at CROSS

As an employee of A.T. Cross, you receive a comprehensive benefits program designed to provide financial protection for you and your family today and in the future. Your medical and dental insurance provide valuable protection in the event of illness. The medical savings plan (CROSSFLEX) offers you a tax-effective way to pay eligible health and dependent care expenses with pre-tax dollars.

While these benefits are designed for your more immediate needs, the Company also recognizes the importance of helping you plan for your future. The 401(k) Plan (CROSSAVER), and the Profit-Sharing Plan will help ensure that you are financially secure when you retire.

Finally, as an employee of A.T. Cross, a number of other benefits and programs - such as savings programs, time off, and training and development - are available to you. These benefits and programs will help you balance your career and personal needs.

Current Job Opportunities

Director, Global E-Commerce
Internship Opportunities

Current Descriptions

Director, Global E-Commerce

Requisition Number: Not Applicable
Location: Lincoln, RI


A.T. Cross, a recognized international brand leader, marketer and manufacturer of fine writing instruments and personal accessories, has an exciting opportunity for a Director, Global E-Commerce. People who are excited about bringing their sense of style, taste, ideas, and energy to work will find real satisfaction working alongside a highly creative and innovative team. Find your place on our team now!

Reporting to the VP of Global Marketing and Brand, this position is responsible to drive aggressive profitable expansion in the E-Commerce channel across the globe. With full P&L responsibility the incumbent will develop and execute investment strategies that will enable aggressive sales growth whilst returning meaningful bottom line profitability. This role will lead a small but dynamic team based internationally as well as locally.

  • Develop and execute 3 year strategic plans / annual budgets detailing sales growth initiatives, margin objectives, operating expense requirements, capital investment plans, and bottom line growth
  • Develop strategic direct marketing plans and programs for the direct business, both short and long term, to ensure the profitable growth and expansion of planning & organizing products in support of the e-commerce marketing plan.
  • Identify, develop, and implement promotional opportunities that creatively and cost effectively generate new direct business; plan and oversee the direct promotional activities. Collaborate with cross-functional teams to execute plan ensuring brand consistency (including e-commerce, mobile, social media, catalog, mail, and customer service).
  • Manage the SEO,PPC , Social Media and Consumer loyalty program strategies.
  • Create and adopt strategies to recruit, manage and maximize affiliate sales and manage commission levels.
  • Manage online marketing budget, including continuous improvement of ROI.
  • Establish performance measures based upon DTC Revenue, New consumer acquisition targets, Retention rates and Website conversion rates.
  • Bachelors degree required, Masters degree preferred
  • 7+ years direct e-commerce experience in an integrated, multi-channel marketing environment
  • Experience in P&L management
  • Demonstrated experience in consumer segmentation strategy and execution
  • Track record of growing new consumer acquisition programs
  • Experience with digital, mobile, and apps a plus
  • Ability to motivate and lead direct reports and teams across the globe
Applying Qualified candidates can submit their resumes to is an Equal Opportunity Employer M/F/D/V.

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Internship Opportunities

Requisition Number: Not Applicable
Location: Lincoln, RI

Summary A.T. Cross offers student internships on a limited basis during the school year and in the summer. Internship availability varies by semester. For additional information and/or consideration in our internship program, please send your resume to
  • Candidates for an internship at Cross must be a current college student with a strong academic standing (3.0 GPA or higher). The applicant should have completed coursework in his/her annotated field of interest, be highly motivated, demonstrate good work habits, and be eager to make a positive contribution.
Applying Qualified candidates can submit their resumes to is an Equal Opportunity Employer M/F/D/V.

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