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HomePrivacy & Security
Privacy & Security
At A. T. Cross, we are deeply committed to respecting the privacy of our customers, and to safeguarding your personal information online.
Your Privacy is Assured
Shopper registration is an optional service provided on the Cross.com web site. You do not have to register as a shopper in order to purchase from our web site. However, registering with Cross.com makes shopping online faster and more convenient, and allows us to provide you with access to special offers and promotions, previews of new products, and other valuable features.
If you have previously registered with Cross.com or have purchased from us in the past, you may choose at any time to discontinue receiving further promotional information from us or our trusted partners.
If you currently have a Cross.com account, you may update or correct any registration information previously provided within the My Account section of our web site. If you wish to update your e-mail preferences only, simply indicate your new preferences on our email preferences form.
Cross.com uses web server log analysis software for the purpose of recording aggregate reporting information to A. T. Cross only. No personal or personally identifiable information is gathered or used for this process.
Our web sites use "cookies.” A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, assist our online merchants to track visits to and sales at our sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
To learn more about our commitment to your privacy, please view our complete Privacy Policy here.
Shopping at Cross.com is Safe and Secure
We understand and appreciate that many consumers are concerned about Internet security, and we are committed to ensuring the safety and integrity of purchasing products on Cross.com.
To ensure the security of your personal information and to protect the integrity of your purchases with us, Cross.com employs industry-leading technologies to store sensitive information and to protect it as it is being transmitted to us over the Internet. It is important to us that you to be able to shop at Cross.com with complete confidence. If for any reason you feel uncomfortable shopping with us online, we invite you to visit an authorized A. T. Cross retailer near you or to call us and order by phone at 1.800.282.7677 in the United States (from Monday through Friday, 9 a.m. through 5 p.m. Eastern time).
To protect the information that you send to us while it is en route to and from our site, Cross.com employs Secure Sockets Layer technology (SSL) on those pages that involve sensitive information, such as account information, passwords, and credit card numbers. SSL is the most commonly used technology for secure, encrypted communication used on the Internet today. Cross.com also uses digital security certificates from Verisign™ to protect the integrity of our site. Verisign™ is an independent organization that authenticates the identity of others on the Internet. By registering with Verisign™, we provide you with a method of independently authenticating that the entity you are dealing with over the Internet is actually Cross.com, the official web site of the A. T. Cross Company.
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